Uncomfortable Conversations: Overcoming Conflict Avoidance
You know the costs of avoiding difficult conversations: write-downs, scope creep, underdeveloped talent, and quiet resentment that erodes firm culture.
In this practical one-hour session, you’ll learn a simple, proven script for the conversations you’ve been avoiding with peers, staff, and clients.
Learn to disarm tension, reduce fear, and de-risk outcomes, so you can protect engagement economics, retain top talent, and achieve more without compromising quality or independence.
Learning Objectives
You’ll leave this session with:
- Scripts for handling uncomfortable conversations with less tension, fear, and risk
- A process to identify and overcome the root causes of avoidance
- A clear view of the business and cultural impact of avoiding difficult conversations
- Information and support that can help the rest of your team have difficult conversations, too
Who Should Attend: Leaders of all levels (Manager to Managing Partners).
Requisite Knowledge: Attendees should have experience working in teams and/or leading others, either directly or indirectly (project/engagement managers, etc.).
Advance Prep: Questions to think about… What ‘Uncomfortable Work’ are you avoiding? Difficult conversations with partners, staff, or clients? Delegation and development? Accountability conversations?
- CPE Credit: 1 Credit
- Field of Study: Personal Development
- Delivery Method: Group, Internet-Based
- Level: Intermediate
Elizabeth Berry
Comedian, Educator and Recovering Addict
Addictive Leadership
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At 18, Elizabeth Berry had dropped out of In 2005, Elizabeth graduated Summa Cum Laude with a degree in education. In 2011, Elizabeth met Michael Brody-Waite through recovery meetings. A Outside of her work in leadership, Elizabeth is a seasoned improv comedian With over two decades of recovery and a career dedicated to education and |
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AGN International – Americas, LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
Texas CPAs: AGN International – Americas, LLC is also registered with the Texas State Board of Public Accountancy. (Sponsor ID: 010173)
Questions and comments can be directed to AGN Programs Manager Misean Reed.
