AGN Global Business Voice: International Business Issues
There is a widespread acknowledgement of the value that ChatGPT brings to customer service, enabling quick responses to common queries and streamlining communication with clients. But it also has to be recognised that the tool is imperfect.
AGN Global Business Voice: Practice Management
We must have always had a multi-generational workforce, so why has the notion of workplace friction between age groups, sometimes referred to as ‘Generational Friction’, become an issue on the radar of business leaders?
AGN Global Business Voice: Practice Management
Accountants ‘move to advisory’, or their transition from pure compliance services to a more advisory centred approach, is a phenomenon driven by the deployment of the latest technologies and changing client expectations. The technologies deliver production efficiencies – freeing up a professional’s time. The technology can accumulate large amounts of client data and thus analytics allow greater insights into the client’s financial health and performance.
AGN Global Business Voice: Practice Management
Explore the practical do’s and don’ts of introducing your own hybrid or flexible working policies and ‘Flex Culture’.
AGN Global Business Voice: Practice Management
Why are women professionals so poorly represented at senior levels within many firms across the sector? In 2021, the AGN Women of Impact (WOI) awards program sought to recognise the unique impact of women accountancy professionals and staff within our member firms. We focused on outstanding contributions and leadership, often delivered in very difficult circumstances during the pandemic. The process surfaced some amazing tales of excellence, professionalism and selflessness.
AGN Global Business Voice: International Business Issues.
What are the practical implications of the metaverse for business owners? In part one, we looked at the metaverse concept as famously espoused by Mark Zuckerberg in 2021. The metaverse appears to hinge on integrating a range of existing technologies, such as virtual reality and blockchain. Still, it also requires the development of ‘web 3.0’ (web three-point-zero) – technology that could be five to 10 years away.
AGN Global Business Voice: International Business Issues.
What is the metaverse, and why it might mean radical change for business? The idea of the metaverse hit the global popular conscience in 2021 when Mark Zuckerberg announced that the name of the holding company for his various sub-brands would change from Facebook to Meta.
AGN Global Business Voice: International Business Issues.
India remains a hot topic where many AGN member firms have helped their clients take advantage of the incentives to do business.
AGN Global Business Voice: AGN Thinking.
Is consolidation different this time around?
The one thing that pretty much all senior partners of accountancy firms can agree on–across the world – is that they are facing a recruitment challenge, that there is a dearth of high-quality accountancy professionals, and the impacts of technology are ever-increasing.
AGN Global Business Voice: Business Alert
In a wave of publishing that took grip mainly in the 1980s and 90s, ‘management texts’ became the must-have shelf liner for millions of executives across the world. It was a period when some of the greatest management texts were published.
These books were lauded at the time as ‘breakthrough insights’ into how and why the successful companies were so …successful.